(as of Nov 15,2020 04:20:38 UTC – Details)
Q&A and Technical specifications BLUEBAY H5 WIRELESS – Bluetooth Earbuds :
Question 1: Why the earbuds unable to fit well and keep falling out?
Answer: Please choose your best fit eartips, it comes with 3 different size for universal fit.
Put the earbuds into ear with the sound hole facing down, and rotate backwards till a comfortable angle.
For more details please refer to the quick guide attached. For any assistance, feel free to contact our customer service team.
Question 2: Why one earbud can not turn on/can not be charged?
Answer: Dry completely with dry cloth or paper towels before placing in the charging case, paying particular attention to the charging connection points. It may cause recharging issues when the sweat or water remaining in the device.
Question 3: Why hear the sound from one side only?
Answer: The reset function is very helpful to ensure two earbuds work together all the time.
If the earbuds have been connected with too much devices, it may cause memory confusion and one of the earbuds fails to pair, the following reset step will fix it easily
. Step1: Before resetting, delete/forget all BLUEBAY H5 records on Bluetooth, and turn off Bluetooth as well.
Step2: Press both earbuds’ button for 5 seconds to turn off.
Step3: Seconds later, press both buttons simultaneously for 15 seconds until purple light flashes three times, reset completed. Please restart connect the [BLUEBAY H5 ].
Question 4: Could I use the wireless earbuds for swimming?
Answer: Waterproof means it is waterproof in daily use (e.g. sweat, rain,shower). Not suitable for underwater swimming.
2 x BLUEBAY H5 EARBUDS (left + right)
1 x Charging case
2 x Pairs of ear tips (S, L)
1 x Charging cable
1 x User Manual
【Press Control&Smart LED Digital Display】 Features with Press control sensors, BLUEBAY H5 Headphone can largely minimize the pressure to your ears when you Press the button for various functions. Battery consumption display can be checked anytime via the smart LED digital screen on the Wireless Charging case.
【Comfortable Wearing, Hi-Fi Stereo Sound Quality】BLUEBAY H5 wireless earbuds are Ergonomically designed, the earphones ensure a snug fit and long-lasting comfort. H5 Earbuds Offers a Truly Natural, Authentic Sound and Powerful Bass Performance with 10mm Large Size Speaker Driver- the drive area is 2.77 times than the normal drive area.
【IPX7 waterproof】IPX7 waterproof nano coatings protect the earbuds from sweat and splashes. Enjoy your music on the go and in comfort. Earbuds and charging case inner Nano-coating makes it possible to waterproof . It is suitable for sports to prevent water. Ideal for sweating it out at the gym .
【Fantastic 36+ Hrs Playtime】-BLUEBAY H5 Bluetooth headphone provides 5-6 hours of music playtime, as well as additional 23 hours of playtime with a charging case. With the Type-C Quick Charge, you are able to enjoy up to 1.5 hour of playtime with a simple charge for only 5 minutes. These earbuds will meet your needs all day long .